Privacy Policy

This privacy policy explains how Park Trailer collects and uses your personal data when you visit our website or contact us about a transport, siting, escort or survey enquiry.

Data We Collect

We collect information you provide through our contact form: your name, email address, phone number, the service you are enquiring about, and the message you send (which may include addresses and unit details). This data is used solely to respond to your enquiry and quote your move.

How We Use Your Data

Your data is used to process your enquiry, survey access if required, prepare a quote and communicate with you about the move. We do not sell or share your personal information with third parties except where required by law or where necessary to deliver the service (for example, sharing collection or delivery addresses with our driver and escort crews).

Data Retention

We retain enquiry data only as long as necessary to fulfil the purpose for which it was collected. Completed-job records may be retained for up to 6 years to meet HMRC and insurance requirements.

Your Rights

Under UK GDPR, you have the right to access, rectify, or delete your personal data. Contact us at customs@pcsl.uk.com to exercise these rights.

Cookies

We use a strictly necessary language preference cookie (NEXT_LOCALE) to remember your chosen language. This cookie is essential for site functionality and does not require consent under UK PECR / ICO guidance.

With your explicit consent, we also use Google Analytics 4 to understand how visitors use our website so we can improve it. Google Analytics sets cookies such as _ga and _ga_* which may remain on your device for up to 2 years. IP addresses are anonymised before processing.

No analytics cookies are placed on your device until you click “Accept analytics” on our cookie banner. You can withdraw your consent at any time by clicking the “Cookie preferences” button at the bottom of any page and choosing “Reject non-essential”. We do not use advertising, marketing, or cross-site tracking cookies.

reCAPTCHA

Our contact form is protected by Google reCAPTCHA v3, which assesses whether a submission is human or automated. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Contact

For privacy-related enquiries, email customs@pcsl.uk.com or call +44 1480 470 114.